NOW HIRING for the COMMUNITY SUPPORT PROGRAM

Team Member – Community Support Program

 

Position Summary

Team Member- Reporting to the Program Supervisor, the Community Support Team members will consist of a team of up to eight civilians who will conduct year-round, daily circuits on foot in the Regina Downtown Business Improvement District and Warehouse Business Improvement District.

Traveling in pairs, the team will connect with vulnerable community members affected by mental health, addictions, and homelessness, supporting them through street outreach actions. These actions may involve making phone calls, finding services, escorting people to services, and helping those in crisis fill out paperwork when needed as well as de-escalating a variety of safety and security concerns.

CSP team members will collaborate with community agencies to facilitate vulnerable community members, access to relevant services such as food, shelter, health care, risk prevention/harm reduction, and crisis counseling.

CSP team members will facilitate strong partnerships with the business community, community organizations, and the public regarding safety and security concerns downtown.

This position will require shift work, including evenings.  Both full time and part time positions are available.

 

Responsibilities                                                                      

  • Responsible for the tracking, and recording of CSP daily interactions.

  • Responsible for maintaining accurate filing;

  • Responsible for attending all on-the-job training;

  • Walking the downtown Regina and Warehouse district;

  • Checking in with businesses;

  • Responding to non-emergent calls from members, the public, and the police;

  • •Connecting with vulnerable people, identifying their needs, and offering support, if needed;

  • Filling out reports on interactions/incidents;

  • Attending community events;

  • Engaging with the public, answering inquiries;

  • Attending community meetings related to safety, homelessness, addictions, mental health crises, etc.;

  • Attending workshops and sessions to stay up to date on training.

  • Other duties as assigned.

 

Preferred Qualifications  

  • Some education in Human Justice, Indigenous Studies, Social Work, Social Sciences, Corrections, Justice Studies, Police Studies, Health Sciences; A combination of education and work experience will be considered;

  • A minimum of 2 years of experience with people facing homelessness, mental health issues, at-risk youth and or addictions;

  • Knowledge of trauma-informed practices and Indigenous Knowledge systems;

  • Physically capable of being mobile up to 8 hours a day, 5 days a week;

  • Excellent written and verbal communication skills;

  • Can work with a high degree of confidentiality;

  • Strong teamwork and good problem-solving skills; and

  • Able to establish effective working relationships with many different people and organizations.

 

Additional Requirements

  • De-escalation/mediation training

  • Crisis Intervention Training

  • A Certificate, Diploma or Degree in a related field;

  • First Aid/CPR

  • Mental Health First Aid

  • Case management

 

Working Conditions

  • Fast paced environment;

  • Tight deadlines;

  • Working independent with minimal supervision;

  • Communication with the public including tourists, downtown members and the vulnerable population;

  • Standing and walking;

  • Working outdoors;

  • Evening and weekend work may be required.

 

How to apply                                                                                                                               

To be considered for the position please email your resume, and a detailed cover letter to hr@reginadowntown.ca with the subject title, RE: Community Support Team Member by Monday, October 3, 2022.  Please indicate if you are applying for a full time or part time position in your cover letter.

*Note: If you are selected for the position you will have to pass a background check before being hired. Providing additional documentation with your application, such as your most recent criminal record check and vulnerable sector check is encouraged.

We encourage those who self-identify as Indigenous (First Nations, Metis, Inuit) and visible minorities to apply.

RWBID Team